My designs are so different because people are so different.

I’ve had some problem flats rented out for some years, desperately needing some love. I felt paralyzed on my own, so I took the plunge, cried out for help and THANKFULLY I found Vicki. She saved me! The work has just finished and they look incredible – hotel standard. Unrecognisable.

Walking around the place after the work was finished, I could have burst into song. Vicki listened to my brief, detected my stress(!) and was remarkably proactive and on a personal level, very patient and understanding.

Once we had landed on designs, Vicki also stepped in to project manage the work & contractors, as I have a busy life with young kids and a frenetic job. This also turned out to be absolutely the right decision. In all, this was a big project that I was uncomfortable with, so I placed a good deal of trust into Vicki as my expert, and I’m so glad I did – it really paid off. She made things easy. She felt like a friend & partner in our engagement. She had my back, understood what was required and kept everything on track at every step.

I’ve recommended Vicki to others already and I will 100% contact again in future. I couldn’t recommend her enough.

Following on from Vicki’s amazing work designing a new interior for my one-bed flat (see earlier review), I asked her to manage the project for me. This process took several months, including a lead-in as items were purchased and delivery arranged and a six-week build. In Vicki’s hands, this potentially torrid process was (for me at least) unbelievably painless.

She helped me find the contractors, giving several options from which we chose the best quote – as usual, she synthesized hands-on help with allowing me to make key decisions. This was a more-or-less total renovation: new bathroom, new kitchen, new flooring, new paintwork and new furniture throughout. Vicki organized the delivery of millions of new items, from chesterfields to light-switches, door-stops to showers, with mind-blowing precision so that each item appeared just when needed.

I had to take delivery personally of a sum total of zero items – they just appeared when needed by the builders or me. Some of these were complex, involved redyeing or customizing, some antiques, so bespoke.

Through the whole process, Vicki took the lead liaising with the contractors, always keeping me in the loop but at the same time holding the reins day-to-day so I had nothing to worry about. When glitches appeared, as they inevitably did, she smoothed them over quickly and calmly, consulting with me on details. I didn’t like how my kitchen sink had been installed by the builders, so she had them try again; when they again ignored the brief, she told them to try once again until it was just what I wanted. At no point did I have to get involved in thorny discussions, but at no point was I left out of the process.

As with the design phase, Vicki could not have been more flexible, popping around at all hours of my convenience to chat stages through and make adjustments. The results (see photos) speak for themselves. I am over the moon with the flat I now have, literally unrecognizable from its boring former self. Because of Vicki, this was achieved with very little disruption, worry or inconvenience. An utterly outstanding service.